Qualfon is a global provider of contact center, back-office, and business process outsourcing (BPO) services. Offering a full suite of solutions and intelligent outsourcing locations in the U.S. and across the globe.
Qualfon’s focus is to make people’s lives better starting from their employees, clients and clients’ customers. Flipswitch helped make people’s online experience live up to Qualfon’s quality services.
Simply Cool asked Flipswitch to help create a responsive website. The goals were to provide easily consumable and engaging content to help their customers learn about products and service offerings, installations, and increase form conversions to drive sales.
We kicked off with an investigation. We wanted to learn as much about the products, services, and technology as possible. We then focused our attention on the customers and understanding the different applications of use for both residential and commercial systems. We were able to identify and understand the needs of the different customer demographics. This information really helped guide us as we kicked off the site design.
Flipswitch mapped out a site architecture and re-architected the navigation, wire framed and prototyped pages and flows, designed a user interface with easy to consume information, and built on a flexible CMS platform that was easy to navigate.
You May Also Like…
You have a bright future
So you’re ready to flip the switch. Give us a shout about your next project, we’re ready. We were born ready. Think you have what it takes to work with us? We would love to hear from you.