The mission of Southwest Airlines is dedication to the highest quality of customer service delivered with a sense of warmth, friendliness, individual pride, and company spirit. They are committed to provide their employees a stable work environment with equal opportunity for learning and personal growth.
Create a new in-flight destination-based online travel guide, allowing passengers free access to an exclusive entertainment portal via the plane’s Wi-Fi using their laptop, tablet, or mobile device.
We started with breaking down the current architecture of the in-flight web portal and evaluated the high priority must-have’s for mobile devices. We simplified the architecture for an easy-to-navigate mobile interface.
The in-flight media channel that provides air travelers access to special tours, exclusive deals, and other information about their destination city prior to landing. It was one-of-a-kind and started a new trend among other airlines in the industry.
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